Shipping policy

Shipping Policy

Last Updated: August 21, 2026

Thank you for shopping with Peculiar Game Forge. We take pride in creating quality 3D printed products that are ready for the tabletop.

Many of our products are printed or prepared after an order is placed. Please review the information below regarding processing, shipping, delivery, and damaged packages.

Order Processing & Production Time

Many Peculiar Game Forge products are 3D printed to order.

Most orders are prepared for shipment within approximately 3–7 business days after the order is placed.

Larger products, custom orders, high-volume orders, or items requiring extended printing or finishing time may take longer.

If an order is expected to require significantly more time, we will make reasonable efforts to communicate that with you.

Processing times do not include weekends, holidays, or carrier transit time.

Custom Orders

Custom or personalized products may require additional production time.

Production generally begins after:

  • The design or specifications have been finalized
  • Any required customer approval has been received
  • Payment has been completed

Estimated completion times for custom projects may vary depending on the complexity and size of the order.

Shipping Rates

Shipping charges are calculated and displayed during checkout when applicable.

Rates may be based on factors such as:

  • Package size
  • Package weight
  • Destination
  • Selected shipping method

Any available shipping options and costs will be shown before you complete your purchase.

Estimated Delivery Time

Once your order has shipped, delivery time depends on the shipping carrier and service selected.

Estimated transit times shown during checkout are estimates provided by the carrier and are not guaranteed delivery dates.

Peculiar Game Forge is not responsible for carrier delays caused by circumstances outside our control, including:

  • Severe weather
  • Transportation delays
  • Holiday shipping volume
  • Carrier service interruptions
  • Incorrect or incomplete addresses
  • Other unexpected carrier delays

Order Tracking

When tracking is available, tracking information will be provided after your order has shipped.

Please allow time for the carrier's tracking system to update after your shipping confirmation is received.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before submitting your order.

If you discover an address error, contact us as soon as possible at:

radrob78@gmail.com

If the order has not yet shipped, we will make reasonable efforts to correct the address.

Once a package has been transferred to the shipping carrier, we may not be able to change the delivery address.

Returned Packages

If a package is returned to Peculiar Game Forge because of:

  • An incorrect address
  • An incomplete address
  • An unclaimed package
  • A delivery refusal

the customer may be responsible for the cost of reshipping the order.

Lost Packages

If tracking information indicates that a package has been lost in transit, please contact us.

We will work with you and the shipping carrier to determine the appropriate next step.

If tracking shows the package as delivered but you cannot locate it, please:

  1. Verify the shipping address on your order.
  2. Check around the delivery location.
  3. Check with household members or neighbors.
  4. Contact the shipping carrier for additional delivery information.

Please also contact Peculiar Game Forge so we are aware of the situation and can assist when reasonably possible.

Damaged Orders

We carefully package our products before shipment. However, shipping damage can occasionally occur.

If your order arrives damaged, please contact us as soon as possible and preferably within 7 days of delivery.

Please provide:

  • Your order number
  • A description of the damage
  • Photographs of the damaged product
  • Photographs of the shipping box and packaging

Please keep the original packaging until the issue has been resolved, as the shipping carrier may require photographs or other information for a claim.

Depending on the circumstances, we may provide a replacement, repair, refund, or other appropriate resolution.

Multiple-Item Orders

When possible, products from the same order will be shipped together.

Large orders or products with different production times may occasionally be shipped separately.

If an order is divided into multiple shipments, additional tracking information may be provided.

Local Pickup

When local pickup is offered as an option during checkout, customers will be notified when their order is ready.

Please do not arrive to pick up an order until you have received confirmation that it is complete and ready.

Pickup instructions will be provided with your order confirmation or ready-for-pickup notification.

International Shipping

Shipping availability is determined by the destinations and shipping options displayed during checkout.

Customers placing international orders, when available, are responsible for any applicable:

  • Customs duties
  • Import taxes
  • Brokerage fees
  • Other government or carrier charges

These charges are not included in the purchase price unless specifically stated otherwise.

Changes or Cancellations

If you need to change or cancel an order, contact us as soon as possible.

Because many of our products are made to order, changes or cancellations may not be possible once printing or production has begun.

Please review our Refund & Return Policy for additional information.

Questions About Shipping

If you have questions regarding your order or shipping, contact:

Peculiar Game Forge
radrob78@gmail.com
peculiargameforge.com

Forged for the Tabletop